Our Providers
Williams Bruns
Hearing Specialist, BS/BA, BC-HIS
Bill has been a licensed specialist in the hearing care industry for over 35 years. He has achieved accolades and awards for his work over the years, but his patients' handwritten notes and messages are his biggest achievements. Bill has learned that listening to his patients' needs will provide them with the best possible hearing. He serves his patients with confidence and compassion.
He is actively serving in our community through many social and charitable organizations as well as mentoring programs for at-risk youth. He enjoys spending time with his family, especially his 11 grandchildren. When Bill is not working he enjoys traveling with his wife in their RV. His faith, family, profession and golf are his passions.
Timothy Cross
Hearing Specialist, MA BC-HIS
Tim graduated from the University of Dayton in 1982 with a bachelor's degree in Business Administration. He was introduced to the hearing industry in 1985 and has been a licensed dispenser for over 30 years. Tim has served several terms on the Hearing Healthcare Alliance of Ohio board of trustees and is presently a member of The Ohio Speech and Hearing Professionals Board. He specializes in maximizing and maintaining patients hearing potentials by providing them with meaningful hearing solutions.
Tim is married to his wife Brenda, and they have two daughters, two sons, and five grandchildren. Tim enjoys singing and playing music, especially in church; teaching Sunday school, playing golf, hiking and exploring God's creation with his family.
Dr. Jennifer Davis AUD. CCC-A
Audiologist
Dr. Jennifer Davis earned her Bachelor of Science Degree in Hearing, Speech and Language Sciences from Ohio University in Athens, Ohio, where she went on to graduate with her Doctorate of Audiology Degree (Au.D) in May of 2015.
Dr. Davis has experience working in private practice and the ENT setting where she has worked closely with patients of all ages, particularly the pediatric and Veteran population. She is interested in hearing disorders, hearing aid dispensing and counseling patients and their families to help them understand hearing loss.
She is a member of the American Speech Language Hearing Association (ASHA).
Dr. Davis is from and currently lives in Lancaster, Ohio with her husband and 3 children. She enjoys reading, traveling and spending quality time at home with her family.
David Bruns
Hearing Specialist
David became a licensed hearing aid specialist in 2009. He enjoys the continuing change of technology and communication; teaching his patients how to utilize and understand it to fully benefit from their hearing care choice. Like his father, he also knows to listen and understand his patients' needs before taking action.
Dave is married to his best friend and loves being a father to his three children. He enjoys just being with his family. He still tries to relive the glory years on the basketball court each week. Dave is active with his church and community organizations.
Diana Caudill
Hearing Specialist
Diana has been working in the hearing care industry since 1999 and became a licensed dispenser in 2001. She brings organization, genuine compassion and care for her patients to our Earzlink family.
Diana is a wife, mom, and grandma to her three grandchildren. She loves spending time with her family, traveling, swimming, reading, and daily walks with her border collie, Shadow.
Sarah Smyers
Hearing Specialist Trainee
Sarah is currently training to become a Hearing Specialist. With her years of experience in customer service and the medical industry, it makes her the perfect fit to assist our patients with their hearing needs.
Sarah is fueled by giving every patient the care they deserve, and her infectious smile and cheerful laugh always brightens up the office.
Sarah is active in her community and in the local school district. She is a wife and mother to three children: Katelyn, Carter, and Anakin. She enjoys spending time with her family, bonfires, traveling, board games, and watching her children compete in sports or perform in the school choir.
Trevor Daniels
Hearing Specialist Trainee
Trevor has been in the industry for over 25 years with personal experience and is very excited to be able to help others like himself. Trevor has always had an interest in the evolving technology in the hearing world. He is excited to be able to bring his own experiences into the practice! Trevor is currently working towards licensure to become a hearing specialist with Earzlink.
Trevor is normally in the clinic, but when he isn’t you can catch him at the racetrack turning right to go left! His other passion is racing and he definitely has a need for speed!
Trevor was born and raised in Washington Court House and is looking forward to giving back to his community and providing excellent hearing care. His devotion to his work and his approach to a knowledge-based practice will ensure the best quality hearing care.
Madison McCollum
Hearing Specialist Trainee
Madison has been a part of the Earzlink family since 2022, training to become a hearing aid specialist. Madison has worked in customer service since 2019. She graduated at the top of her class from Fairfield High School in Leesburg, OH in June of 2020. Because Madison has a deep compassion for helping people reach their full potential, she started a social work journey at Southern State community college right after high school. She soon found that her problem-solving ability and compassion for people led her to the hearing aid industry after her family adopted a child with a hereditary hearing impairment. Madison focuses her abilities and works hard alongside her patients at Earzlink to ensure they hear the very best they can.
In her free time, Madison enjoys spending time with her family, cats and dog Cocoa. She also enjoys gaming, art, and socializing with friends.
Our Office Staff
Heather Schaaf
General Manager
Heather has worked in the Customer service field since 1995 and has worked in the medical field since 2008. She obtained her Associate of Science degree in 2011 and became a part of the Earzlink family in the Fall of 2020. Heather’s deep compassion for people is evidenced in the high level of care and outcomes she seeks to provide every patient she serves.
Heather actively serves in the community through school programs and her church along with helping children in need as a foster/adoptive parent. She loves spending time with her 6 children and husband. Heather enjoys reading, baton twirling and serving God.
Emily Trampler
Marketing Assistant
Emily has been a part of the Earzlink family since 2021. She has been a vital part of our team she uses her creative specialties as our marketing assistant. Emily enjoys spreading awareness of hearing health and its importance in everyone’s overall health.
Emily married her husband, Weston, in 2022. They are new parents to their son Theodore. Emily and her husband are active in their local church and love to serve The Lord together. In their free time, they enjoy time together with their family and playing with their German Shepherd, Mace.
Lindsey Gutman
Accounting Manager
Lindsey has been in the medical field working in administrative/accounting areas for 20 years. She has a bachelor's degree from Capital University. Lindsey has been an integral part of the Earzlink family since 2016. She adds high levels of organization and structure to Earzlink Hearing Care.
Lindsey is a mom of 2 very active boys. Her husband and she spend most of their time at ball games and band concerts cheering on their boys. Lindsey enjoys spending her spare time outside gardening, hiking, and kayaking.
Hailey Potts
Patient Care Coordinator
Hailey has worked in customer service and healthcare for several years. She strives to meet the needs of our patients and enjoys assisting patients in their journey to better hearing. Hailey loves to keep things organized and enjoys problem-solving.
Hailey is currently pursuing a degree in Elementary Education. In her free time, Hailey enjoys traveling, baking, watching football, and spending time with her husband, Caleb, and bernedoodle puppy, Boba. She loves attending her church and other community events.
Heather Sue Jones
Patient Care Coordinator
Heather's work experience over the years has been very rewarding. Whether performing administrative work for an insurance or mission-related business, assisting in a dietary and medical setting, or purchasing for a library, helping and serving others has brought her great joy and fulfillment. Heather enjoys being a part of the Earzlink team and assisting others. Her faith and hope is in Christ. She loves time with family, reading, cooking/baking, hiking and fellowshipping with her church family.
Heather Jo Sherrell
Patient Care Coordinator
Heather Jo graduated from Pensacola Christian College in 2003 with an associate degree in legal office systems. She has spent most of the last 20 years being a stay-at-home mom to her four children. This time has allowed her to hone her interpersonal and problem-solving skills.
Heather Jo has been married to her husband, Daniel, for 20 years, and they have 4 children. She puts God and family first, she enjoys reading and singing, and is actively involved in her local church.
Kim Stone
Patient Care Coordinator
Kimberly (Kim) is a 2008 graduate of East Clinton High School and the Laurel Oaks Career Center. Since graduating she has worked exclusively in customer service and enjoys meeting and serving people.
She has been active with the youth at the Samantha Free Will Baptist Church and for many years helped her mom serving in Vacation Bible School and Christmas programs.
Since her mom's passing she helps her dad with her brothers who both have disabilities. In her spare time she enjoys scrapbooking and taking trips with her Grandma.
